Aug1

soft landing.

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you know how you start out doing one thing

and it leads to another

and another

and yet another

soon you realize you’ve tumbled right down

into the rabbit hole?

that was me yesterday

i’ll try to recount the steps in the order they fell –

—

sitting on my couch drinking a cup of morning coffee 

reading and responding to blogs

i looked over at a pillow on my couch

i remembered buying it, loved it’s design

now it looked faded

thought i’d try washing the cover to see if it had any hope

checked online to see if there were any similar that i could purchase 

went onto a site for a store that has designs i love

scrolled through all of the pillows and found a few i liked

finally chose one

when i went to order it

a note popped up

saying members only ‘20% off today  – last day,’

i went to officially sign in, it refused my password, saying it had expired

went through the new password process, they sent and email authorization to me

went back in and took a couple of tries to change and save my password

went back in again, now as a ‘member’ , found the pillow, put it in my cart

went to order it and it asked for the code for the discount

went back a few steps, found the code

found the pillow again and put it in my cart again

said it needed me to update my address, as my zip code didn’t match, different since i’ve moved

changed the address info

said discount only applied if ordered online and picked up in store

fine by me, the store is close by

changed the shipping method

finally ordered and said they’d email me when ready for pickup.

went out and did errands and stopped by store to pickup.

manager told me it wasn’t ready yet, but i was welcome to try to find it in the store,

buy it, and then they would cancel my online order

i searched the whole store and found many, many pillows, except for the one i ordered.

she told me they’d let me know when it was found and ready.

on my way out, i saw a rug that i loved, another item i’ve been wanting to replace.

ordered it online from my car in their parking lot to get the ‘member deal’ and drove home.

an hour later, i got the email that my rug was ready for pickup, but no word on the earlier order of the pilow.

decided to climb out of the rabbit hole for the day and wait until i hear that they are both ready to be picked up.

my how it so easy to fall in –

today is a new day

hoping for a soft landing on my pillow on my rug.

—

“all too often, the rabbit hole is as deep as you have dug it.”

-gary hopkins, author

 

 

 

—

image credit: publishers weekly

 

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74 responses »

  1. I can so relate to this. I have lost complete days with things like that. I once had three items delivered, followed soon after by an email to say that they were ready for collection in the shop. So I had to drive to the shop anyway to cancel the collection order and explain they were delivered. It took almost a month to get the refund!
    Best wishes, Pete.

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  12. I’m convinced that businesses purposefully create all of these ‘walls’ in order to make us end up purchasing more than was intended. I prefer shopping online with the “deliver to address” availability because I don’t end up scrolling for other items the way I would walk through the aisle of a store. But, a new pillow AND a new rug will make you content long after the hassle to acquire them (at least I hope so!).

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  32. My wife and I were just having this conversation. The simplest of things keep getting more complicated all the time. Nothing like wasting time on things that should take one minute. Today, WordPress has been acting up and people have been writing to me telling me they can’t access my blog for some reason. My views are about half of what they normally are.

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  34. oh beth, i’ve been there, done it – had the same experience (though without a deduction – but same story for members), was ordering a choice of three bathing costumes, wanted them delivered to a local store I had stuff sent to before. Doesn’t exist anymore, nearest one is way too far, so had them sent to me at home (@ extra cost), got mail that one will follow later – no good to me as I only need one but well….
    the parcel arrives, all 3 costumes sent together. no return papers though. ‘affaire à suivre’ – watch this space! I spent hours already trying to find out if i can return items not chosen without paying for postage (again). MIGHT be able to return in person to one of their shops which didn’t have the suits but will take them back – IF i can find the time to drive there…. it’s a hassle i could very well do without.

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