first day back at school relating.
-george bernard shaw
and yet another encounter with a customer service rep
this was the rest of our live chat conversation
once joel and i reached an impasse with no solution:
Joel: Still with me?
Joel: Will there be anything else I can assist you with?
Me: no, thank you anyway
Joel: I’m hoping that this matter will not involve my eagerness to help you.
Joel: Hope you had a great rest of your day.
(somehow i really had hoped that joel would have involved his eagerness to help me…)
“patience is the calm acceptance that things can happen
in a different order
than the one you have in mind.”
― david g. allen
dear mom –
“just a few photos from xmas. still having shutterfly problems so thought i’d better at least send something. felix is talking, saying ‘car, ear, nose’ and magnus is crying over patsy cline songs. just back from swimming at ellen’s house with the dairy cows watching us from the other side of the fence. terry has his triathlon in two weeks then he can finally relax and not train every night. had our outdoor movie night on the weekend and it was great, everyone had fun and the kids got to stay up late and be maniacs.
what’s going on at home?”
❤ love, holli
(a glimpse of life from my daughter who was living far away in australia at the time)
national handwritten letter day
in honor of one of my favorite things.
“letters are among the most significant memorial a person can leave behind them.”
-johann wolfgang von goethe