Tag Archives: communication

relate.

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-mem fox

first day back at school relating.

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wha?

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after working hard all day
without taking a break to eat
 tired and hungry and looking for the easy way out
i decided to just drive through the closest place
to get food to eat on my way home
 trying to eat something healthy
 was a quite a challenge based on the menu
ordered a small wrap without sauce and unsweetened iced tea
they repeated my order to me
i confirmed it and paid
got my order
slipped back into traffic and headed off
only to quickly discover
much to my dismay
they had actually
added extra sauce, a sugary fake honey mustard sort of thing to my wrap
and poured me a fully-sugared iced tea
was this a trick?
had i asked for my order in some other language that i was unaware of ?
did yes actually mean no?
was i a horrible communicator?
did i appear to need a sugar boost?
too tired and too much traffic to go back
but one of us in the equation was clearly confused
and perhaps both.
“the single biggest problem in communication is the illusion that it has taken place.”

-george bernard shaw

image credit: pinterest

 

“i’m hoping this matter will not involve my eagerness to help you.”- joel

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and yet another encounter with a customer service rep 

this was the rest of our live chat conversation

once joel and i reached an impasse with no solution:

Joel: Still with me?
Me: yes
Joel: Will there be anything else I can assist you with?
Me: no, thank you anyway
Joel: I’m hoping that this matter will not involve my eagerness to help you.
Joel: Hope you had a great rest of your day.

(somehow i really had hoped that joel would have involved his eagerness to help me…)


“patience is the calm acceptance that things can happen

in a different order

than the one you have in mind.”

― david g. allen

letters.

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img_7745

dear mom –

“just a few photos from xmas. still having shutterfly problems so thought i’d better at least send something. felix is talking, saying ‘car, ear, nose’ and magnus is crying over patsy cline songs. just back from swimming at ellen’s house with the dairy cows watching us from the other side of the fence. terry has his triathlon in two weeks then he can finally relax and not train every night. had our outdoor movie night on the weekend and it was great, everyone had fun and the kids got to stay up late and be maniacs.

what’s going on at home?”

❤ love, holli

(a glimpse of life from my daughter who was living far away in australia at the time)

 here’s to

national handwritten letter day

in honor of one of my favorite things.

“letters are among the most significant memorial a person can leave behind them.”

-johann wolfgang von goethe